All survey results

Executive Summary

Community Survey Results

View the Executive Summary

Mental Health

If you answered somewhat or very hard, why do you think it would be hard to get treatment or care in Wayne Township?

  • Do not know where to go or who to see82%
  • Cost of service42%
  • Long wait times to get an appointment40%
  • Not enough mental health professionals in Wayne Township34%
  • Service is not available in Wayne Township24%
  • Health insurance does not cover17%
  • No public transportation to facilities16%
  • Mental health professionals don't take Medicaid16%

Other responses

  • Very difficult to find good information. Lack of community education
  • No services available when we needed
  • Some comments that the Township shouldn't be involved in mental health issues

What type of mental health support service is not available in Wayne Township?

Most responders were not sure.

Responses given

  • LGBTQ+ aware professionals
  • Support groups
  • Substance abuse treatment
  • No hospitals or medical centers
  • Drug abuse, depression
  • Providers who see kids under 10
  • Pediatric psychiatry
  • Providers that take Medicare & Medicaid
  • Early intervention programs at schools
  • Transportation options for disabled people
  • Speech therapy, dyslexia, elderly care, caregiver support
  • Hospitalization for behavioral health/meds
  • Foster care trauma support for kids and teens
  • Whole-family mental health help
  • Specialist in neurodivergent care
  • Young adult/teen support

Substance Use

If you answered "somewhat hard" or "very hard", why do you think it would be hard to get treatment or care in Wayne Township?

  • Do not know where to go or who to see57%
  • Not enough professionals who provide care in Wayne16%
  • Cost of service16%
  • Long wait times to get appointment15%
  • Service not available in Wayne9%
  • Health insurance doesn't cover it8%
  • Professionals who provide support don't take Medicaid7%
  • No public transportation to facilities5%
  • Professionals who provide support don't speak my language1%

Other responses

  • Too few success stories
  • Some comments that the Township shouldn't be involved in substance use issues

Please note that several people took the survey before the option to select multiple options was fixed and so some were only able to select their top choice.

What type of substance abuse support service is not available in Wayne Township?

Most replies were unsure.

Other responses

  • Residential programs
  • Inpatient facilities
  • Drug awareness presentations
  • Support groups
  • Addiction support

Developmental Disabilities

If you answered "very hard" or "somewhat hard", why do you think it would be hard to get treatment or care in Wayne Township?

  • Do not know where to go or who to see59%
  • Cost of service22%
  • Not enough professionals who provide care in Wayne21%
  • Long wait times to get appointment11%
  • Health insurance doesn't cover it11%
  • Service not available in Wayne7%
  • No public transportation to facilities7%
  • Professionals who provide support don't take Medicaid6%
  • Professionals who provide support don't speak my language0%

Other responses

  • Wouldn't know where to go or call if I needed this service. No roadmap telling me what to do.
  • Too confusing and stressful
  • Illinois badly underfunded for developmental disability assistance
  • No one at township could direct for support
  • Not enough providers and lack of support for individuals with physically aggressive behaviors. Wait lists are long and it's a very politically driven process rather than focusing on creatively supporting the individual with a DD.
  • Wait times for services outside of school hours were a huge issue. Wait lists were excessive, like a year long.
  • School didn't provide

What type of support service for people with developmental disabilities is not available in Wayne Township?

Most answered they didn't know, however many had ideas:

  • 24 hour transportation for people with disabilities
  • Assistance learning daily living skills
  • Fatal injury and emotional trauma. Paralysis.
  • More services for children on autism spectrum
  • Pediatric day school that accepts Medicaid
  • Respite care for youth/teens
  • Support groups for parents of kids with developmental disabilities
  • Support for deaf and hard of hearing adults
  • Elderly care/caregiver support. Classes to get caregivers certified for state funding

Biggest Issues & Needs

Overall, what are the biggest issues or needs related to mental health, substance abuse, and developmental disabilities in Wayne Township?

  • 22More information provided to citizens on where and how to find care
  • 9Cost
  • 9Not enough professionals to meet the needs / Long wait lists
  • 4Mental health for young children
  • 4Stigma
  • 4Depression / Anxiety
  • 2Access to care
  • 2Local support groups
  • 2Develop a community "Wellness Hub" offering drop-in counseling, group therapy, and stress management programs
  • 2Transportation

Additional responses

  • Services for adults with DD after age 22 (when schools no longer provide services)
  • Alcohol abuse
  • Help navigating technology to find providers
  • Services for autistic kids and families
  • Coordinator for financial services and eligibility
  • Centralized way to find providers in Wayne Township
  • Prevention and Early Intervention
  • Partner with schools for mental health screenings, counseling and resilience training
  • Provide teacher and staff training to identify early signs of depression, anxiety, or violent ideation
  • Offer parent workshops to help recognize and address mental health or substance abuse concerns early
  • Launch peer mentor programs in high schools and colleges to support students at risk
  • Loneliness for seniors
  • No housing/treatment centers in the area
  • Substance use: legal and illegal
  • Speech and Occupational therapy
  • Online gambling
  • Online porn
  • Holistic care
  • Lack of support from employers
  • Inpatient hospitalizations are not long enough
  • Proactive mental health resources (not just when a problem arises)
  • Substance use education for young people
  • Crisis Prevention and Response
  • Establish a crisis intervention team combining mental health professionals with police and EMS
  • Set up an anonymous tip and text line for community members to report concerns safely
  • Create a short-term crisis stabilization center as an alternative to hospital ER visits
  • Partner with local employers to provide workplace stress programs, burnout prevention workshops, and on-site counseling
  • Offer accessible stress management activities such as yoga, meditation, and mindfulness sessions at little or no cost
  • Lack of law enforcement for drug sales and abuse
  • Stress and overworked in order to survive with our cost of living

Improving Quality of Life

Related to mental health, substance use and disabilities, what could be done to improve the quality of life in the community?

  • 26Increase awareness of services and how to access
  • 9More affordable / providers that take Medicaid/Medicare
  • 6Increase the number of providers
  • 5Reduce stigma through education
  • 5Support groups / family therapy
  • 3Transportation
  • 3Residential programs for substance abuse rehab
  • 2Mental health reps at local events
  • 2Day program for adults with DD
  • 2Exercise / recreational activities for improved mental health
  • 2Access to care
  • 2Stricter law enforcement

Additional responses

  • Senior services
  • Dietician to give guidance
  • Drop in center for referral
  • Seminars for loved ones
  • Help poor or marginalized communities
  • No more vape shops or cannabis stores

Demographics

Including yourself, how many adults 18 years old and older live in your household?

  • 2 adults54%
  • 3 adults15%
  • 1 adult13%
  • 4 adults8%

How many children ages 17 and younger live in your household?

  • 0 children75%
  • 1 child11%
  • 2 children4%

Is a language other than English primarily spoken in your home?

Yes: two Spanish, one Gujarati and one Tagalog

Take the summary with you

The full executive summary is available as a document, and the other survey is summarised on its own page.

View the Executive SummaryService Provider Survey Results

Mental Health Emergency?

The 988 Suicide & Crisis Lifeline is free and confidential, and answers calls and texts 24 hours a day.

Call 988

A 708 community mental health board funding mental health, developmental disability and substance use services for the residents of Wayne Township.

Contact

27W031 North Ave.
West Chicago, IL 60185

(630) 231-7140

Contact Us
Scroll to Top